We employ 20 staff in a range of roles at our head office in Milton Keynes.
Read what it is like to work for PSPA from some of our team members, here.
Helpline Care Navigator
Full-time: 35 hours per week
Location: Milton Keynes with hybrid working 1 day per week in the office
Salary: £28,544 per annum
Annual Leave: 28 days per annum including bank holidays
Benefits: Pension Scheme and Employee Assistance Programme
We are seeking a motivated and confident person to join our Helpline Team,
Previous experience of working in health, social care or the helpline sector is essential.
You need to be a patient, empathetic listener with excellent verbal and written communication skills. The role will involve assessing and responding to callers’ needs via our telephone and email service providing practical and emotional support and delivering learning sessions about PSP & CBD to health and social care professionals.
Ability and willingness to travel within your region is essential. Occasional weekend work may be required. The role covers the following regions: Greater London, Kent, Essex and Surrey.
We are an inclusive organisation and welcome applications from people from all sections of the community, irrespective of ethnicity (including race, colour, and nationality) age, disability, gender, sexual orientation, religion or belief.
Apply for the role
Please apply with your current CV and a cover letter to show us how your knowledge and skills meet the requirements for the role of Helpline Care Navigator.
